Frequently Asked Questions: E911 Information

Feature Dial Instructions

  • Call Forwarding

    Call Forwarding Directions:

    • Dial *72 to access the call forwarding system and follow the voice prompts.
    • Call Forwarding Deactivation - Dial *73 to deactivate Call Forwarding.
    • Call Forwarding on Busy Activation - Dial *90 to forward your calls if the phone is busy.
    • Call Forwarding on Busy Deactivation - Dial *91 to deactivate Call Forwarding if the phone is busy.
  • Call Waiting

    Call Waiting Directions

    • Call Waiting Activation - Dial *70 to activate Call Waiting.
    • This feature is deactivated by default. Call Waiting Deactivation - Dial *71 to deactivate Call Waiting.
  • Do Not Disturb

    Do Not Disturb Directions

    • Do-Not-Disturb Activation - Dial *78 to activate Do-Not-Disturb
    • Do-Not-Disturb Deactivation - Dial *79 to deactivate Do-Not-Disturb
  • Voice Mail

    Voice Mail Directions

    • Message Center (won't ask for an extension) - Dial *97 to access your message center
    • Message Center (will ask for an extension) - Dial *98 to access your message center
  • Time/Weather/Wakeup Services

    Miscellaneous Service Directions

    • Time Request - Dial *60 to hear the exact time
    • Weather Request - Dial *61 for the weather in your area
    • Wakeup Call Scheduling - Dial *62 to schedule a wakeup call